Call! +1.714.671.9090 (USA)
E-mail! sales@cerberusweb.com
Post! Click here to visit the Community Forums
Chat! Click here to join the Community Town Hall

Installation

Read the installation guide for instructions on obtaining and configuring Cerberus Helpdesk 4.0.

Requirements

  • PHP 5.1.4 or later (with several extensions)
  • MySQL 4.1+

Can't meet the requirements?

If your current server or host can't meet the requirements, consider our official Cerberus Helpdesk Application Hosting. WebGroup Media™ will do all the installation, upgrades, maintenance, troubleshooting and backups for you. You'll also get priority product support.

Legacy Downloads

Looking for older versions? Visit the project archives.

Community Edition (Free)
Without a license, Cerberus Helpdesk operates in free mode for both full-time or evaluation use, with the following limitations:
  • You are limited to 3 workers.
  • You are limited to 3 groups (such as: Sales, Support, Billing).
  • A brief Cerberus Helpdesk link is appended to outgoing mail.
  • You're responsible for installing the software on your server.
(P.S. If you are a registered charity or established opensource project we'd be happy to gift you a free license. Keep up the good work!)

Beyond these free version limitations:
  • It allows you to use nearly full functionality at no cost.
  • You're welcome to use it forever -- it won't expire.
To get started, simply download and install the software.

If you find the free version helpful, we'd appreciate it if you help us spread the word!
powered by cerberus helpdesk 4.0