Top :: Cerberus Helpdesk 4.0 : FAQ :

What's your phone number?
I need an invoice for my purchasing department to generate a purchase order
Do my customers need to create an account to send in new tickets?
How long does it take to receive my license after I purchase?
Can I become a Cerberus Helpdesk reseller?
If I have you host my helpdesk is there a contract?
How do I make my ticket lists auto-refresh every couple minutes?
How much does Cerberus Helpdesk cost?
How do I reset my administrator password if I've lost it?
What are the server/system requirements for Cerberus Helpdesk 4.0?
How do I stop getting a copy of all /cron output to my e-mail address?
Can I use Cerb4 to check a Gmail account through POP3?
How do I set up a cronjob to ping the /cron page automatically?
How can I automate the update process from the command line?
How do I add my company logo to the top of the helpdesk?
Where can I find the official documentation?
Is my helpdesk restricted to a specific domain or URL?
Help! My ticket masks are spelling suggestive/offensive words!

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