5.1 is released with 179+ improvements from community feedback!
View the highlights of the 5.1 release here:
http://wiki.cerb5.com/wiki/5.1.0
Enjoy!
Source: http://forums.cerb4.com/showthread.php?t=2926&goto=newpost
Source: http://forums.cerb4.com/showthread.php?t=2926&goto=newpost
11 new sneak-peek screenshots of Cerb 5.1
Check out the publicly-accessible album here:
http://www.facebook.com/album.php?aid=14855&id=140162299357168
Source: http://forums.cerb4.com/showthread.php?t=2919&goto=newpost
Source: http://forums.cerb4.com/showthread.php?t=2919&goto=newpost
5.0.1 is released
Cerb5 (5.0.1) is a maintenance update released on June 17th 2010 containing over 37 minor fixes and usability tweaks from community feedback.
...
Source: http://forums.cerb4.com/showthread.php?t=2916&goto=newpost
Source: http://forums.cerb4.com/showthread.php?t=2916&goto=newpost
5.0.0 is released with 307+ improvements from community feedback!
Cerberus Helpdesk 5.0 (Cerb5) is a stable release as of May 17th 2010, and it contains over _307_ improvements from community feedback.
==...
Source: http://forums.cerb4.com/showthread.php?t=2915&goto=newpost
Source: http://forums.cerb4.com/showthread.php?t=2915&goto=newpost
We've changed Facebook pages
Hey guys,
Since Facebook doesn't make it easy to rename pages, we've changed the name of our page to reflect the new Cerb5 version:...
Source: http://forums.cerb4.com/showthread.php?t=2914&goto=newpost
Source: http://forums.cerb4.com/showthread.php?t=2914&goto=newpost
Refresh! Feedback Capture
Refresh! is a new series dedicated to explaining older features that do not have formal documentation yet. We will be regularly pulling from 4.x features and finally posting some detailed tutorials for you, even if the feature itself hasn’t chang...
Source: http://www.cerb4.com/blog/2010/08/31/refresh-feedback-capture/
Source: http://www.cerb4.com/blog/2010/08/31/refresh-feedback-capture/
New to Cerb5? Workers and Seats
Seats (5.0) is a type of “restriction” on workers but workers themselves are still a 4.x concept. The latest version of this document should always be available on the wiki. http://wiki.cerb5.com/wiki/Workers_and_Seats To understand seats y...
Source: http://www.cerb4.com/blog/2010/...new-to-cerb5-workers-and-seats/
Source: http://www.cerb4.com/blog/2010/...new-to-cerb5-workers-and-seats/
New to Cerb5? Broadcast
Broadcast is a 5.0 feature that carries over pretty much as is into 5.1. As usual the latest up to date documentation will always be on the wiki should this blog post become stale. http://wiki.cerb5.com/wiki/Broadcast When you can reply to multiple tic...
Source: http://www.cerb4.com/blog/2010/08/25/new-to-cerb5-broadcast/
Source: http://www.cerb4.com/blog/2010/08/25/new-to-cerb5-broadcast/
Preview! New Reports
Reports have been revamped for the 5.1 release, this is a preview to tell you about the upcoming feature (as of this writing it is not available for public consumption, but will be very shortly). The latest version of this writeup can be found on the w...
Source: http://www.cerb4.com/blog/2010/08/21/preview-new-reports/
Source: http://www.cerb4.com/blog/2010/08/21/preview-new-reports/
Price vs value: Four perspectives on Cerb5 pricing
We recognize that the value of what we offer is subjective for each potential buyer. A company that has been disappointed by a dozen other projects before discovering Cerb5 tends to feel we’re not charging enough; while a company with a low-volu...
Source: http://www.cerb4.com/blog/2010/08/20/price_vs_value/
Source: http://www.cerb4.com/blog/2010/08/20/price_vs_value/
