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Cannot register e-mail address for notifications


In some cases, the watcher e-mail notification comes through truncated or is not completely viewable, especially on mobile devices. In these situations you can manually confirm e-mail addresses by updating the database directly.

Please note that you should always make backups before updating the database.

The command is:


UPDATE address_to_worker SET is_confirmed=1, code='', code_expire=0 WHERE address='';

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